| Office Supervisor – Oncology Care
Office Supervisor – Oncology Care |
Office Supervisor – Oncology Care |
<p class="MsoNormal" style="margin-bottom:0in"><span style="font-family: Calibri, sans-serif; font-size: 11pt;">We are seeking anexperienced Office Supervisor to oversee daily operations of our growingoncology care practice in Virginia Beach, VA. This position serves as theon-site operational lead, supporting the clinical team, managing non-providerstaff, and ensuring an exceptional patient experience.</span></p><p class="MsoNormal" style="margin-bottom:0in"><br></p><p class="MsoNormal" style="margin-bottom:0in"><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Responsibilities<o:p></o:p></span></b></p><p class="MsoNormal" style="margin-bottom:0in"><ul><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Supervise and supportnon-provider care team members, including training, scheduling, coaching, anddaily workflow management.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Oversee front-officeoperations, including check-in/check-out, scheduling, insurance verification,copay collection, phones, records, and follow-up appointments.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Lead daily office huddlesand monitor staffing, workflows, and task completion.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Serve as the on-siteresource for office processes and operational best practices.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Manage office supplies,inventory, ordering, and organization.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Address patient concerns andservice-recovery issues, escalating when appropriate.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Coordinate facilities, IT,security, and vendor needs.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Collaborate with clinicalleadership and oncology partners to improve operations and the patientexperience.</span></li></ul></p><p class="MsoNormal" style="margin-bottom:0in"><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Requirements<o:p></o:p></span></b></p><p class="MsoNormal" style="margin-bottom:0in"><ul><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">1+ year of supervisory orlead experience in healthcare, patient services, or high-touch customerservice.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Strong organizational,leadership, and customer service skills.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Excellent verbal and writtencommunication skills.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Compassionate andprofessional approach to patient and family interactions, particularly in anoncology setting.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Ability to motivate teamsand work effectively in a fast-paced, changing environment.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Experience with schedulingsystems, EMRs, Microsoft Office, and multi-line phone systems preferred.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Medical billing andinsurance experience preferred.</span></li></ul></p><p class="MsoNormal" style="margin-bottom:0in"><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Compensation & Benefits<o:p></o:p></span></b></p><p class="MsoNormal" style="margin-bottom:0in"><ul><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Competitive pay</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Health, dental, and visioninsurance</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Paid vacation, holidays, andsick leave</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Opportunity to play a keyrole in a growing oncology care practice</span></li></ul></p> |