| Remote Patient Engagement Specialist
Remote Patient Engagement Specialist |
Remote Patient Engagement Specialist |
<p class="MsoNormal" style="margin-bottom:0in"><span style="font-family: Calibri, sans-serif; font-size: 11pt;">We are seeking acompassionate, customer-focused Remote Patient Engagement Specialist to joinour growing healthcare team. This role serves as the first point of contact forprospective and referred patients, playing a critical role in helpingindividuals access high-quality care. The ideal candidate is an excellentcommunicator who enjoys building relationships, educating patients, and guidingthem through the onboarding process with professionalism and empathy.</span></p><p class="MsoNormal" style="margin-bottom:0in"><br></p><p class="MsoNormal" style="margin-bottom:0in"><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Location: </span></b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Remote(Candidates residing in Connecticut, Delaware, Florida, Maine, Maryland,Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island,Vermont, Virginia, West Virginia, or Washington, DC preferred.)</span></p><p class="MsoNormal" style="margin-bottom:0in"><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Compensation & Benefits:</span></b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Competitivecompensation and Benefits package<b><o:p></o:p></b></span></p><p class="MsoNormal" style="margin-bottom:0in"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p><p class="MsoNormal" style="margin-bottom:0in"><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Required Qualifications:<o:p></o:p></span></b></p><p class="MsoNormal" style="margin-bottom:0in"><ul><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">High school diploma or GEDrequired; Associate degree preferred.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">1–3 years of experience inhealthcare customer service, patient engagement, scheduling, patient access, orcall center environments.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Strong verbal communicationskills and confidence conducting phone-based outreach.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Ability to explainhealthcare services clearly, professionally, and compassionately.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Experience using CRMplatforms, scheduling systems, or documentation tools.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Excellent organizationalskills with strong attention to detail.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Ability to manage multiplepriorities in a fast-paced, remote environment.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Proficiency with MicrosoftOffice and web-based applications.</span></li></ul></p><p class="MsoNormal" style="margin-bottom:0in"><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Preferred Qualifications:<o:p></o:p></span></b></p><p class="MsoNormal" style="margin-bottom:0in"><ul><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Experience in telehealth,digital health, musculoskeletal (MSK) care, or physical therapy environments.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Familiarity with insuranceeligibility verification and benefit navigation.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Experience supportingvirtual care delivery models.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Bilingual Spanish/Englishproficiency.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Experience working withinterdisciplinary healthcare teams.</span></li></ul></p> |