| Financial Counselor - Remote
Financial Counselor - Remote |
Financial Counselor - Remote |
<p class="MsoNormal" style="margin-bottom:0in"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">We are seeking a RemoteFinancial Counselor to help patients understand their insurance coverage andfinancial responsibility before appointments. This role is responsible forproviding cost estimates, verifying insurance benefits, securing pre-servicepayments, and assisting with payment arrangements while delivering excellentcustomer service.<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0in"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p><p class="MsoNormal" style="margin-bottom:0in"><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Compensation:</span></b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif"> $20-$23 Per Hour <o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0in"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p><p class="MsoNormal" style="margin-bottom:0in"><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Key Responsibilities:</span></b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif"><o:p></o:p></span></p><ul style="margin-top:0in" type="disc"> <li class="MsoNormal" style="margin-bottom:0in;mso-list:l0 level1 lfo1; tab-stops:list .5in"><span style="font-size:11.0pt;line-height:115%; font-family:"Calibri",sans-serif">Provide patients with accurate cost estimates before appointments <o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom:0in;mso-list:l0 level1 lfo1; tab-stops:list .5in"><span style="font-size:11.0pt;line-height:115%; font-family:"Calibri",sans-serif">Verify insurance eligibility and coverage <o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom:0in;mso-list:l0 level1 lfo1; tab-stops:list .5in"><span style="font-size:11.0pt;line-height:115%; font-family:"Calibri",sans-serif">Explain out-of-pocket expenses and financial assistance options <o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom:0in;mso-list:l0 level1 lfo1; tab-stops:list .5in"><span style="font-size:11.0pt;line-height:115%; font-family:"Calibri",sans-serif">Maintain accurate patient account documentation in EHR systems <o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom:0in;mso-list:l0 level1 lfo1; tab-stops:list .5in"><span style="font-size:11.0pt;line-height:115%; font-family:"Calibri",sans-serif">Collaborate with billing, clinical, and administrative teams <o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom:0in;mso-list:l0 level1 lfo1; tab-stops:list .5in"><span style="font-size:11.0pt;line-height:115%; font-family:"Calibri",sans-serif">Resolve billing questions in a professional and timely manner <o:p></o:p></span></li></ul><p class="MsoNormal" style="margin-bottom:0in"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p><p class="MsoNormal" style="margin-bottom:0in"><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Qualifications:</span></b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif"><o:p></o:p></span></p><ul style="margin-top:0in" type="disc"> <li class="MsoNormal" style="margin-bottom:0in;mso-list:l1 level1 lfo2; tab-stops:list .5in"><span style="font-size:11.0pt;line-height:115%; font-family:"Calibri",sans-serif">High school diploma or GED required <o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom:0in;mso-list:l1 level1 lfo2; tab-stops:list .5in"><span style="font-size:11.0pt;line-height:115%; font-family:"Calibri",sans-serif">1+ years of healthcare customer service experience preferred <o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom:0in;mso-list:l1 level1 lfo2; tab-stops:list .5in"><span style="font-size:11.0pt;line-height:115%; font-family:"Calibri",sans-serif">Experience with EHR or billing systems preferred <o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom:0in;mso-list:l1 level1 lfo2; tab-stops:list .5in"><span style="font-size:11.0pt;line-height:115%; font-family:"Calibri",sans-serif">Strong communication and computer skills <o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom:0in;mso-list:l1 level1 lfo2; tab-stops:list .5in"><span style="font-size:11.0pt;line-height:115%; font-family:"Calibri",sans-serif">Ability to discuss sensitive financial matters with professionalism<o:p></o:p></span></li></ul> |