| Remote Patient Billing Representative
Remote Patient Billing Representative |
Remote Patient Billing Representative |
<p class="MsoNormal" style="margin-bottom:0in"><span style="font-family: Calibri, sans-serif; font-size: 11pt;">Join our Billing &Revenue Cycle Management team as a Remote Patient Billing Representative, whereyou’ll play a key role in helping patients understand their medical bills andnavigate their financial responsibilities. This is an excellent opportunity forsomeone with a strong customer service background, a naturally upbeatpersonality, and a desire to grow within the medical billing field. A medicalbackground is preferred, but we are willing to train the right candidate.</span></p><p class="MsoNormal" style="margin-bottom:0in"><br></p><p class="MsoNormal" style="margin-bottom:0in"><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Schedule:</span></b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Monday–Friday, 8:00 AM–5:30 PM (option for 30- or 60-minute lunch)<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0in"><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Location:</span></b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">100% Remote (Must work AZ time zone; AZ alternates between MT and PT)<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0in"><br></p><p class="MsoNormal" style="margin-bottom:0in"><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Key Responsibilities:<o:p></o:p></span></b></p><p class="MsoNormal" style="margin-bottom:0in"></p><ul><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Serve as the primary pointof contact for patients regarding billing questions, payment plans, and accountinquiries.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Clearly explain charges,insurance processes, and outstanding balances in a patient-friendly manner.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Document all patientinteractions accurately within the billing system.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Collaborate with internalbilling and revenue cycle teams to ensure timely and accurate accountresolution.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Maintain a high level ofprofessionalism, empathy, and positivity in every patient interaction.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Handle a high volume ofinbound and outbound calls with a bubbly, engaging, customer-focused approach.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Follow department procedureswhile ensuring confidentiality and compliance with HIPAA guidelines.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Demonstrate excellentreliability and consistency in attendance and performance.</span></li></ul><p></p><p class="MsoNormal" style="margin-bottom:0in"><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Compensation & Benefits:</span></b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Compensation $18.00 - $21.00 per hour plus benefits</span></p><p class="MsoNormal" style="margin-bottom:0in"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif"><br></span></p><p class="MsoNormal" style="margin-bottom:0in"><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Requirements:<o:p></o:p></span></b></p><p class="MsoNormal" style="margin-bottom:0in"></p><ul><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Must be able to work on theArizona time zone schedule (AZ alternates every 6 months between MT and PT).</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">100% remote work capabilitywith a quiet, secure workspace and reliable internet.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Strong customer serviceskills with an outgoing, bubbly, and positive personality.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">High level of reliabilityand professionalism.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Medical or billingbackground preferred, but not required—training provided.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Excellent communicationskills, both verbal and written.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Comfortable navigatingcomputer systems, multi-tasking, and learning new software.</span></li></ul><p></p> |