| Remote Certified Medical Assistant & Clinical Support Associate
Remote Certified Medical Assistant & Clinical Support Associate |
Remote Certified Medical Assistant & Clinical Support Associate |
<p class="MsoNormal" style="margin-bottom:0in"><span style="font-family: Calibri, sans-serif; font-size: 11pt;">We are seeking anexperienced Certified Medical Assistant & Clinical Support Associate tojoin our remote clinical operations team. In this role, you will serve as aliaison between providers, partner programs, pharmacies, insurance plans,support staff, and patients—helping ensure seamless virtual care deliveryduring overnight hours.</span></p><p class="MsoNormal" style="margin-bottom:0in"><br></p><p class="MsoNormal" style="margin-bottom:0in"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif"><span style="font-weight: bold;">Details:</span> Hourly Pay Rate:Commensurate with experience. Work Environment: Fully remote, overnight shift,Schedule: Sunday–Thursday, 10:00 PM – 6:00 AM CT<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0in"><br></p><p class="MsoNormal" style="margin-bottom:0in"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif"><span style="font-weight: bold;">Key Responsibilities:</span><o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0in"><ul><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Handle inbound patient andprovider requests, including medication refills, test result communication, andpatient education.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Gather medical histories,facilitate referrals, and process authorizations for services, equipment, andmedications.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Manage consult andappointment queues, ensuring timely connections between patients andclinicians.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Support telehealthtechnology use, troubleshoot access issues, and provide real-time operationalassistance to clinicians.</span></li></ul></p><p class="MsoNormal" style="margin-bottom:0in"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif"><span style="font-weight: bold;">Requirements:</span><o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0in"><ul><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Certified Medical Assistantcredential required.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">3–5 years of experience as aMedical Assistant, preferably in primary care.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">At least 1 year oftelehealth experience preferred (not required).</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Experience with electronicmedical record systems.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Demonstrated awareness ofmedical/legal issues, patient rights, and compliance with all relevantguidelines, including HIPAA.</span></li><li><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">Knowledge and skills toprovide age-appropriate care and assess patient data accordingly.</span></li></ul></p> |